How do I turn off water service to my residence or business to make repairs?

Please contact City Hall at 940.393.0200 and we will arrange for your water to be turned off at the City's meter by trained personnel. Please do not attempt to turn off the water yourself.

The City is responsible for repairing City water meters and all pipes leading to the meter from the municipal water supply. Water pipes from the water meter to the building are the responsibility of the property owner.

Show All Answers

1. What is the due date for the utility bill?
2. What utility services are offered by the City?
3. How much is the utility deposit?
4. Where can I pay my bill?
5. When is my payment due?
6. How do I open a new account for utility service?
7. Can I change my due date?
8. What happens if my payment is not made by the due date?
9. Can I get an extension to pay my bill?
10. What happens if my account becomes delinquent?
11. How do I turn off water service to my residence or business to make repairs?
12. How do I change/update my Utility Billing mailing address, name or other contact information?
13. The homeowner is deceased, can I keep the account in his/her name.
14. How do I disconnect my utility service?
15. What is Resident Yard Waste?